Experience

  • Executive Manager – Strategy and Planning (July 2021 - Sep 2023)
    • Responsible for reviewing and implementing current Strategic Plan; designing and establishing a program of work, and executing through creating a project management framework, change management practices, and coaching and developing staff.

    • Responsible for driving current strategic focus areas of growth and diversification, quality and continuous improvement, integrating technology and workforce development.

    • Key role in identifying a merger partner, developing a Business Case, securing Board and member approval, and following through with leading the transition.

    Project Management Consultant - GSD Advisors (Dec 2018 – June 2021)

    • Program Manager for large scale whole of business program to replace the three major IT systems and significant quality improvement deliverables.

    • Detailed business audit of policy and practices against NDIS Quality and Safeguarding Standards along with detailed report and presentation on findings and recommendations

    • Business process review and documentation. Recommendations to business on process improvement.

  • Project Management Consultant – GSD Advisors (Nov ‘19 - Mar ‘20)

    • Project manager for the Empowering Farms project, aiming to better understand the energy needs of farmers and to co-design solutions.

    • The project is the first to formally use the TasNetworks Innovations Framework and actively used design thinking principles.

    • Development and monitoring of project plans, including stakeholder engagement across government, several industry associations, internal staff, and farmers.

    • Project management advice and support to develop the Electric Vehicle Program Plan.

  • Project Management Consultant – GSD Advisors (Oct ‘18 – Apr ‘20)

    • Documented business processes and identified areas for improvement.

    • Project manager for the implementation of a major business system replacement, resulting in a successful go-live during a period when the CEO was on long service leave.

    Included all aspects of:

    • project planning and monitoring; and vendor management.

    • Engaged to review and document processes post go-live and to make any further recommendations for business efficiencies.

  • Project Management Consultant – Independent Consultant (Jun ‘19 – Nov ‘19)

    • Developed the service model and program guidelines for the Housing Accommodation Solution Initiative (HASI) in Tasmania: a new multi-agency and multidisciplinary program to support people with mental ill-health in public housing.

    • Developed detailed program guidelines and process maps including key resources, tools, and templates.

    • Project manager for the design and implementation planning which included consultation and facilitation of input across two government departments and a not-for-profit organisation.

    • Provided coaching support to the newly recruited HASI team as they commenced operation.

  • Project Management Consultant – GSD Advisors (Sep 2019–Dec 2019)

    • Engaged to develop business requirements, conduct market scan, and develop a business case for the replacement of their Care Management System.

  • Project Management Consultant – GSD Advisors (May ‘19–Feb ‘20)

    • Project manager for their Customer Journey Mapping project to capture the experience of The Hobart Clinic patients, as well as referring GPs and consultant psychiatrists across every stage of their journey through The Hobart Clinic.

    • Developed project management office (PMO) resources for the business.

    • Provided advice and support to the chief operating officer with several business initiatives.

  • Mentor, Trainer and Assessor – Independent (Dec ‘14)

    • Mentor, trainer, and assessor for students completing Certificate IV or Diplomas in project management. Previous students occupy senior positions across a range of public and private sectors.

  • Project Management Consultant – Independent (Jun ‘18 – Apr ‘19)

    • Gap analysis and development of a comprehensive project management framework.

    • Delivered training to all senior and middle managers and key staff involved in projects.

  • Project Management Consultant – GSD Advisors (Jun ‘17 – Feb ‘19)

    • Project manager for billing system implementation and business process improvement initiatives.

    • Process mapping for residential management.

    • Project manager for a major rostering system upgrade.

  • Project Management Consultant – Independent (Jul ‘17–Feb ‘18)

    • Gap analysis and development of a comprehensive project management framework.

    • Delivered training to all senior and middle managers and key staff involved in projects.

  • Project Management Consultant – Independent (Mar ‘17–Feb ‘18)

    • Business process review and development across three business units and project coaching.

  • Project Management Consultant – Independent (Jul ‘16–Feb ‘17)

    • Project Manager of behalf of Houston’s Farm of a key research project which was a collaboration with UTAS, Woolworths and fresh food producers through the ARC.

    • Gap analysis and development of a comprehensive project management framework and project coaching for a grant-funded research program.

    • Business support and advice to various areas of the business, including:

    • assisting to develop a new product framework,

    • HR support during restructure, and

    • business coaching to newly promoted farm business manager

  • Project Management Consultant – Independent (Jul ‘15 – Jun ‘16)

    • Reviewing and improving business process documentation across all areas of farming and processing, focusing on quality, safety, and accessibility of information.

    • Worked closely with workers and management to understand and document key processes in ways that improved practices and reduced risks.

  • Business Transformation Consultant – Independent (May ‘15–Jul ‘16)

    • Played a key role in developing an operating model for a new multidisciplinary team providing assessment and planning services for people requiring mental health support services.

    • Project manager for the implementation of the service and managed the team until a permanent manager was appointed.

    • Project Manager for the NDIS readiness project.

  • Program of Works Analyst (Jul ‘14–May ‘15)

    • Played a key role in implementing TasWater’s Project Management Framework (PMF) and capital works reporting processes.

    • Data analysis and capture for capital works program of $110m during a period of rapid growth of the program and changes in staffing.

    • Provided significant support to project managers and senior managers on processes related to asset management, capital programming, cash flow reporting, and general project management systems and processes

  • Project Accountant

    Systems Accountant

    Project Management Officer

    (Jun ‘06–Jul ‘14)

    • Played a key role in a business integration program at Southern Water following its formation from fourteen separate organisations in a period of significant change and competing priorities.

    • Initiated and coordinated a program of process consolidation and improvement projects across the three water corporations’s Asset Planning and Delivery divisions prior to the formation of TasWater.

    • Asset accounting while implementing the capital projects module of a business system.

  • Senior Human Resources Advisor (Jan ‘97 – Mar ‘01)

    • Provided state-wide advice across all areas of human resources including performance management, recruitment, reward and remuneration, job analysis, and design. Developed and implemented a business-wide balanced scorecard.